Zendesk vs Intercom: Which is better? Broken down into custom, resolution, and task bots, these can go a long way in taking repetitive tasks off agents' plates. Intercom, on the other hand, was built for business messaging, so communication is one of their strong suits....
7 Great Ways to Improve Customer Service in Logistics By delivering consistent, reliable, and personalized support, logistics companies can foster loyalty, reduce customer churn, and create lasting partnerships that benefit both parties. The logistics industry is responsible for the movement of goods from one place to...
Facebook Bots 101: What They Are, Who's Using Them & What You Should Do About It From the drip campaign creator, you will title your campaign, define your audience, and then set time requirements. Most drip campaigns are promotional in nature, which means that they will...